Every family paper,
in one findable place.

A Storage Map session is a two-hour appointment at your home or storage location. We walk through every place your family keeps papers — filing cabinets, cardboard boxes, safes, safe deposit facilities and digital drives. Each container receives a numbered contents card, and we produce a single master sheet showing the full arrangement. The session is physical and organisational only: we do not read documents for meaning, assess their legal standing or advise on next steps beyond noting which items appear to need professional attention and which type of professional handles that kind of matter.

The project runs four to six weeks from the initial collection of papers. The timeline depends on the volume of material and the condition of older items, which require more careful handling before scanning. Volumes of up to one thousand pages sit within the standard scope. We photograph fragile items before and after rehousing, scan at 600dpi with optical text recognition, prepare a written file-naming scheme and a full contents index, and deliver everything on encrypted local media. Nothing is retained by Pusaka Works after handover.

The programme suits families whose papers span more than one property, more than one generation or more than one state — situations where a single session is not enough to bring everything into order and keep it there. It runs for twelve months, includes the storage map session and the preservation and digitisation project, quarterly review meetings, an updated master index each quarter and an annual session to record oral notes about where older items came from. A written handover pack is prepared for the family member who will hold the map after the programme ends.

No. Pusaka Works is an archival and administrative service. We catalogue, preserve and digitise. Where a document appears to require professional attention — for example, if it looks like a land title, a will or a financial instrument — we note the type of appropriately qualified professional who handles that category of matter and include that note in writing with our work. We do not advise on what any document means, what action should follow, or what a family should decide.

The Storage Map & Labelling Session is RM 490 per appointment. The Preservation & Digitisation Project is RM 2,400 for volumes up to one thousand pages. The Heritage Records Programme is RM 4,550 for a full twelve months. Archival materials — boxes, sleeves, folders — are included in the Preservation project and Heritage programme pricing. If a collection substantially exceeds one thousand pages, we will discuss scope and any adjustment before work begins. Travel charges may apply for locations outside Penang.

Original documents remain in your custody or are returned to you at each stage. Where originals must travel to our workspace for scanning, we use a tracked collection process and return them in archival condition. Digital output is delivered on encrypted local media that stays with your family. Pusaka Works does not retain copies of your documents once a project has been handed over. We document the chain of custody in writing from collection to return.